For Practices and PCNs
Repeat Prescription Management
We take on the repeat prescribing workload within your clinical system. Pharmacist independent prescribers sign prescriptions, action acute requests, resolve medication queries and complete reauthorisations with a clinical review, supported by pharmacy technicians for template housekeeping. The service can cover specific tasks or sessions, or run the whole process end to end against agreed turnaround times.
At a glance
- Delivery mode
- Remote, in person or hybrid
- Availability
- 7 days, 6am to 10pm
- Funding routes
- Practice-funded · PCN ARRS · Bespoke retainer
- Staffing
- Pharmacist independent prescribers and pharmacy technicians
Who this is for
GP practices and PCNs where repeat prescribing is consuming GP time, turnaround times are slipping, or the process depends on one or two individuals.
What's included
- Prescription signing by pharmacist independent prescribers
- Acute medication requests triaged and actioned
- Medication queries from patients, pharmacies and care homes resolved
- Prescription reauthorisations with clinical review
- Repeat template housekeeping and synchronisation
- Bespoke scope (specific tasks or sessions) or fully end-to-end autonomous service
- Defined SLAs for turnaround
- Monthly activity and safety reporting
How it works for this service
- 01
Review current workflow
We review request volumes, turnaround times and who currently does each task.
- 02
Agree scope and SLAs
We agree which tasks we take on, the turnaround standard and escalation routes to the duty GP.
- 03
Go live
Our team is set up on your clinical system and starts working the prescribing queue.
- 04
Report monthly
You receive activity, turnaround and safety reporting each month, reviewed together.
Outcomes we work towards
GP hours released every week
Consistent turnaround within agreed SLA
Fewer prescribing errors and safety incidents
A documented, resilient process that does not depend on one person
Governance
Prescribing is carried out by GPhC-registered pharmacist independent prescribers working within their competence and within practice SOPs. Escalation routes to the responsible GP are agreed in advance, and all activity is documented in the patient record.